Farallon-communications 612 Uživatelský manuál

Netopia  ISDN ModemUser’s Guide Model 612 for PC ComputersModel 412 for Macintosh ComputersF onarall Farallon Communications, Inc.

1-4 Netopia ISDN Modem User’s Guide Computer system requirements Refer to the appropriate section below for information on PC and Macintosh computer

6-16 Netopia ISDN Modem User’s GuideReceiving data callsThe Netopia ISDN Modem can receive incoming circuit-switched data calls from other Netopia ISD

7-1Chapter 7TroubleshootingThis chapter explains how to isolate and solve problems encountered with the Netopia ISDN Modem. Problems may stem from inc

7-2 Netopia ISDN Modem User’s GuideNetopia ISDN Modem LEDsThe Netopia ISDN Modem’s five LEDs are described in the table below.LED Color DescriptionPowe

Troubleshooting 7-3B2Yellow or greenB-2 Channel Indicator. The activity state of the B-2 channel. Green indicates a data call. Yellow indicates an ana

7-4 Netopia ISDN Modem User’s GuideTroubleshooting tipsBefore you call Farallon’s technical support for assistance, check the following:1. The power s

Troubleshooting 7-5When the D channel LED goes out, it indicates that a valid communication channel has been established and you can make calls. If

7-6 Netopia ISDN Modem User’s Guide If the D channel LED goes out, the ISDN modem is ready to place and receive calls.If you have a standard analog t

Troubleshooting 7-7Depending upon the location of the destination you are dialing, there may be an incompatible local or toll tele-phone company. Thou

7-8 Netopia ISDN Modem User’s GuideIf you have gone through the troubleshooting tips and still are unable to resolve the problem, contact Farallon tec

Troubleshooting 7-9Caution! If the firmware download is interrupted or does not seem to complete properly, do not reset or disconnect the ISDN modem, a

Introduction 1-5 Your communications software, such as a PPP client application, may additionally require: System 7.1 or later A Macintosh comput

7-10 Netopia ISDN Modem User’s GuideCaution! If the firmware download is interrupted or does not seem to complete properly, do not reset or disconnect

A-1Appendix AModem OperationYour communications software will handle most, if not all, of the Netopia ISDN Modem operations; however, there may be cir

A-2 Netopia ISDN Modem User’s GuideModem basics A modem provides computer-to-computer communications over telephone lines. It acts like a telephone by

Modem Operation A-3The AT command set All instructions to a modem are sent using AT commands—commands that begin with the letters AT. The AT tells the

A-4 Netopia ISDN Modem User’s Guideon the screen after command execution. You may select the form of result codes sent by the ISDN modem (ATV0 or ATV1

Modem Operation A-5Using the modemTo ensure that your ISDN modem is operating correctly, run your communications software and make sure the ISDN modem

A-6 Netopia ISDN Modem User’s GuideHere's a dial string example:AT V1 D 14085551212 <Enter>AT AttentionV1 Turn on long form reporting so th

Modem Operation A-7Hanging upTo disconnect the modem from the phone line, type +++ to enter command mode, then type ATH and press the Return key.Clear

A-8 Netopia ISDN Modem User’s GuideModem command summariesThis section contains lists of the AT modem commands, S registers, and result codes for the

Modem Operation A-9%C Compression. When enabled, compresses data to improve data transfer times using the Stac compression method. The following check

A-10 Netopia ISDN Modem User’s Guide&F Restores all factory default settings.H Hangs up the current connection.I IdentificationI0 displays the prod

Modem Operation A-11S registersThe Netopia ISDN Modem supports the S registers listed in the following table. All S registers except S register 0 are

A-12 Netopia ISDN Modem User’s GuideFor example, to enable Auto Answer, enter the following using your communications application: ATS0=1. Register De

Modem Operation A-1357 Terminal Initialization State for SPID 1Indicates the status of the first TEI using SPID 1. This field is read-only.0 — Netopia I

A-14 Netopia ISDN Modem User’s Guide63* Incoming Voice Call RoutingDefault: 15 Register DescriptionBit Phone #1 Phone #20 Calls blocked Calls blocked

Modem Operation A-1565 ISDN Caller ID for Voice Calls on Phone Port 1Displays the phone number of an incoming voice call on Phone Port 1. This field is

A-16 Netopia ISDN Modem User’s Guide82* Multilink PPP Endpoint Identifier ClassIf required, this information is provided by your Internet Service Provi

Modem Operation A-17ISDN modem result codesThe following table lists the Netopia ISDN Modem result codes.# Verbose Meaning0 OK The most recent command

A-18 Netopia ISDN Modem User’s Guide14 CONNECT 12000The serial port connection is 12000 bps.15 CONNECT 14400The serial port connection is 14400 bps.16

B-1Appendix BISDN EventsThis is a complete list of the ISDN events that can appear when you run the Netopia configuration software in diagnostic mode.

2-1 Chapter 2Setting Up ISDN Service This chapter shows you how to set up ISDN service. You will learn about what ISDN is, how to prepare for setting

B-2 Netopia ISDN Modem User’s GuideClear Request Issued: Clear request was sent to the switch. Associated parameter: called directory number.Disconne

ISDN Events B-3Under normal situations, the source of this cause is not the network.Cause No. 17: user busy. The called user has indicated the inabil

B-4 Netopia ISDN Modem User’s GuideCause No. 29: facility rejected. A facility requested by the user can not be provided by the network.Cause No. 30:

ISDN Events B-5provided, for example, throughput or transit delay cannot be supported.Cause No. 50: requested facility not subscribed. The requested

B-6 Netopia ISDN Modem User’s GuideCause No. 81: invalid call reference value. The equipment sending this cause has received a message with a call re

ISDN Events B-7Cause No. 96: mandatory information element is missing. The equipment sending this cause has received a message which is missing an in

C-1Appendix CTechnical SpecificationsPhysical dimensionsDimensions: 8.66" (w) x 5.44" (d) x 1.56" (h) (22cm x 13.8cm x 4cm)Specifications

C-2 Netopia ISDN Modem User’s GuideAgency approvalsUL listedFCC Part 15, Class BBellcore NI-1CSA approvedISDN supportISDN protocol support: Multilink

Technical Specifications C-3RS-232-D pin assignmentsThe asynchronous RS-232-D port on the ISDN modem, labeled RS232, is a standard DB-25 female connect

2-2 Netopia ISDN Modem User’s Guide About ISDN ISDN uses digital technology to connect to the public telephone network. Using the existing copper wir

C-4 Netopia ISDN Modem User’s GuidePC serial cable pin assignmentsThe DB-25 male to DB-9 female pin assignments for the PC serial cable are given belo

Technical Specifications C-5Macintosh DIN-8 pin assignmentsThe DB-25 male to 8-pin DIN male pin assignments for the Macintosh serial cable are given be

C-6 Netopia ISDN Modem User’s GuideRegulatory noticesFCC Class B certification statementFarallon Communications, Inc.FCC ID: DF63C882Ringer Equivalent

Technical Specifications C-7The user may find the following booklet prepared by the Federal Communications Commission helpful:The Interference HandbookT

C-8 Netopia ISDN Modem User’s GuideCaution! Users should not attempt to make electrical ground connections by themselves, but should contact the appro

D-1Appendix DAbout the COM Port Accelerator*The Microkey Switchboard7 Comm Port Accelerator, when installed on a PC with a 16550 UART-based serial por

D-2 Netopia ISDN Modem User’s GuideInstallationThe Microkey Switchboard7 installation process is initiated by the Netopia ISDN Modem installation proc

About the COM Port Accelerator D-3Error CodeProblem Corrective Action1001 Cannot find or copy “s7comm.drv”Check the Netopia directory to make sure the

D-4 Netopia ISDN Modem User’s Guide1021 Cannot remove TURBOVCD.386 from SYSTEM.INIRemove the referenced file manually and/or call Farallon technical su

TS-1Farallon Technical SupportFarallon Communications is committed to providing its customers with reliable products and documentation, backed by exce

Setting Up ISDN Service 2-3 Using analog devices with the Netopia ISDN Modem to communicate with analog voice and data servicesNetopiaISDN ModemInter

TS-2 Netopia ISDN Modem User’s Guide Environment profile Locate the ISDN modem’s model number, product serial number, and firmware version. The serial

Farallon Technical Support TS-3Farallon BBSFarallon Bulletin Board Service: (510) 865-1321You can also contact the Farallon Bulletin Board Service ove

GL-1Glossary5ESS: This is a digital switch used by many telephone companies and designed by AT&T. This switch provides both voice, data, and ISDN

GL-2 Netopia ISDN Modem User’s GuideCPE: Customer Premise Equipment. This is the ISDN equipment provided by the customer to connect to an ISDN line. T

Glossary GL-3LATA: Local Access Transport Area. A LATA defines the historical boundary within which most Local Exchange Carriers (see also LEC) can pro

GL-4 Netopia ISDN Modem User’s GuideSPID: Service Profile ID. This is an alphanumeric string provided by your telephone company that uniquely identifies

IN-1IndexNumerics56K permissive dialing see Toll SaverAAdvanced window 5-9 to 5-12agency approvals C-2analogcalls 6-12connecting equipment 3-6device p

IN-2 Netopia ISDN Modem User’s GuideEEasy Setup window 5-6 to 5-8Enable Auto Answer 5-8Endpoint ID 5-12Endpoint ID Class 5-12events B-1 to B-2exit see

Index IN-3NNetopia ISDN Modemfeatures 1-2installing 3-1 to 3-6package contents 1-3specifications C-1Ppackage contents 1-3PAP 6-6, GL-3PCconfiguration 4-

2-4 Netopia ISDN Modem User’s Guide * Using the Netopia ISDN Modem to connect to digital voice and data services * If you choose not to connect any a

IN-4 Netopia ISDN Modem User’s Guideswitchdefined 2-5type of configuration 2-13Switched 56 see Toll Saver callssystem requirementsMacintosh 1-4PC 1-4TTe

Limited Warranty and Limitation of RemediesFarallon warrants to you, the end user, that the Netopia™ ISDN Modem (the “Product”) will be free from defe

REGARDLESS OF WHETHER OR NOT ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE, in no event will Farallon, its licensor(s) and the directors,

Setting Up ISDN Service 2-5 Terms used in this user’s guide The following ISDN-related terms are used in this user’s guide: Basic Rate Interface (BRI

2-6 Netopia ISDN Modem User’s GuideSPID formatsThe exact format of ISDN SPIDs is sometimes a point of confusion. This is because several formats exist

Setting Up ISDN Service 2-7Preparing for an ISDN lineWhen you order an ISDN line, you will exchange information with the ISDN service provider about t

Copyright notice Copyright © 1996 Farallon Communications, Inc. v.1096All rights reserved. Printed in the U.S.A.This manual and any associated artwor

2-8 Netopia ISDN Modem User’s GuideDecide on a type of ISDN lineAn ISDN line can be configured to carry data only, or both data and voice. Choose a pho

Setting Up ISDN Service 2-9Be sure to check the accuracy of the information you enter on the worksheet. Some of it will be needed later when you config

2-10 Netopia ISDN Modem User’s GuideContacting the telephone companyBelow is a list of items that can help you order your ISDN line more easily. These

Setting Up ISDN Service 2-11Idaho 800-898-WORKIowa 800-898-WORKIllinois 800-TEAM-DATAIndiana 800-TEAM-DATAKansas 800-SWB-ISDNKentucky 800-858--9413; 5

2-12 Netopia ISDN Modem User’s Guide2. ISDN line configuration. Your telephone company may have the Netopia ISDN Modem on a list of supported products

Setting Up ISDN Service 2-133. Type of switch configuration used on your line. You must receive this information from your telephone company to prop-er

2-14 Netopia ISDN Modem User’s GuideGeneral ISDN line configurationWhat if your telephone company does not recognize the Netopia ISDN Modem? You can st

Setting Up ISDN Service 2-15* The directory number, circuit-switched voice, and circuit-switched voice limit parameters should be set to 2 to allow b

2-16 Netopia ISDN Modem User’s Guide* FCO (also referred to as “Additional Call Offering”) allows you to receive an incoming call while a Multilink P

Setting Up ISDN Service 2-174. Ask the telephone company representative to provide the infor-mation you need to fill out section 3 of the worksheet.5.

iii Contents Chapter 1 — Introduction...1-1 Netopia ISDN Modem features...

2-18 Netopia ISDN Modem User’s GuideISDN Worksheet1. Telephone company contact informationName and address:___________________________________________

Setting Up ISDN Service 2-193. ISDN informationISDN line configuration method used (check one):__ By product (Netopia ISDN Modem)__ Other methodType of

3-1Chapter 3Installing the Netopia ISDN ModemThis chapter describes the installation of the Netopia ISDN Modem. The installation procedure assumes tha

3-2 Netopia ISDN Modem User’s GuideConnecting to a PC To connect the Netopia ISDN Modem model 612 to a PC:1. Turn off the computer and ensure that the

Installing the Netopia ISDN Modem 3-3Caution! Do not connect the ISDN cable to the Netopia ISDN Modem’s RJ-11 analog device ports (identified by the te

3-4 Netopia ISDN Modem User’s GuideConnecting to a Macintosh computerTo connect the Netopia ISDN Modem model 412 to a Macintosh computer:1. Turn off t

Installing the Netopia ISDN Modem 3-5Caution! Do not connect the ISDN cable to the Netopia ISDN Modem’s RJ-11 analog device ports (identified by the te

3-6 Netopia ISDN Modem User’s GuideConnecting analog equipmentTo connect a touch-tone telephone, answering machine, fax machine, or external analog mo

4-1Chapter 4Configuration using a PCThis chapter explains how to configure your Netopia ISDN Modem using a PC.You will install the Netopia Windows config

iv Netopia ISDN Modem User’s Guide Chapter 4 — Configuration using a PC...4-1 Configuration using Windows, Windows 95,

4-2 Netopia ISDN Modem User’s GuideConfiguration using Windows, Windows 95, and Windows NTThis section describes how to configure the Netopia ISDN Modem

Configuration using a PC 4-3 4. Click Continue to install the files. A message will appear on the screen and inform you if the installation was successf

4-4 Netopia ISDN Modem User’s GuideSteps 5 to 9:Running ISDN AssistantISDN Assistant is a program that detects the switch type and configures the SPID(

Configuration using a PC 4-58. Click Next. A dialog box appears, indicating that the Netopia ISDN Modem is detecting the SPID for the first telephone nu

4-6 Netopia ISDN Modem User’s GuideAbout the configurationdialog boxAfter running ISDN Assistant, the configuration program will automatically try to de

Configuration using a PC 4-7The right side of the dialog box shows the ISDN modem’s firmware version, along with any installed options, such as Multilin

4-8 Netopia ISDN Modem User’s GuideIf you select the Toll Saver option in the configuration dialog box, Toll Saver will be applied to all outgoing ISDN

Configuration using a PC 4-9Entering the switch type and SPID parametersIn most cases, ISDN Assistant will enter the information required to connect to

4-10 Netopia ISDN Modem User’s GuideIf the D channel LED indicates a proper connection to the ISDN switch by turning off and you are using Windows, yo

Configuration using a PC 4-111. From the Start menu, select Settings, then select Control Panel. 2. Double-click the Modems icon. The Modems Properties

Contents v About autobaud ... 6-10Using the analog device ports...

4-12 Netopia ISDN Modem User’s Guide3. Click the Add button. The Install New Modem dialog box appears.4. Check the Don’t detect my modem… box to preve

Configuration using a PC 4-138. Select the COM port to which the Netopia ISDN Modem is physically connected. Click Next. A dialog box appears indicatin

4-14 Netopia ISDN Modem User’s Guide3. Select a Netopia ISDN Modem driver from the Select a modem pop-up menu and click Configure. The Netopia ISDN Mod

Configuration using a PC 4-15Steps 9 to 10:Placing a call9. To place a call, double-click on a connection icon. The Connect To dialog box appears. 10.

4-16 Netopia ISDN Modem User’s GuideInstalling the Windows NT modem driverIf you are using Windows NT, you need to install a modem driver for your ISD

Configuration using a PC 4-177. Double-click the Network icon. The Network Settings dialog box appears.8. Select Remote Access Service from the Install

4-18 Netopia ISDN Modem User’s Guide12. Select the COM port to which the ISDN modem is connected from the Port pop-up menu and then click OK. The Remo

Configuration using a PC 4-19Windows configuration optionsYou can use the Netopia Windows configuration program to test your ISDN switching connection, s

4-20 Netopia ISDN Modem User’s Guide3. Click the Tests button. The Modem Protocol Trace and Diagnos-tics windows appear.4. Enter a phone number in the

Configuration using a PC 4-21Saving modem settingsYou can save the current modem settings to a configuration file. This allows you to save different confi

vi Netopia ISDN Modem User’s Guide Farallon Technical Support...TS-1 Before calling Farallon...

4-22 Netopia ISDN Modem User’s Guide2. Click the Save button on the toolbar. The dialog box used to save files appears. 3. Use the dialog box to save t

Configuration using a PC 4-23Configuration using DOSThis section describes how to configure the Netopia ISDN Modem using DOS.Steps 1 to 3:Installing the

4-24 Netopia ISDN Modem User’s Guide5. Press F10 to connect to the Netopia ISDN Modem via the chosen COM port. The configuration screen appears.Step 6:

Configuration using a PC 4-259. Move the cursor to the port you want to select (Phone Port 1 or Phone Port 2, next to the Phone #1 field) and press the

4-26 Netopia ISDN Modem User’s GuidePlacing calls with DOSIf the D channel LED indicates a proper connection to the ISDN switch, you can place your fir

5-1Chapter 5Configuration using a Macintosh computerThis chapter explains how to configure your Netopia ISDN Modem to work with Macintosh computers.Topi

5-2 Netopia ISDN Modem User’s GuideConfiguration using a Macintosh computerTo configure the Netopia ISDN Modem for a Macintosh computer:Steps 1 to 2:Ins

Configuration using a Macintosh computer 5-35. Click the button beside the baud option you want. Select Auto-baud 1200 to 115K Baud to allow the softwa

5-4 Netopia ISDN Modem User’s GuideAfter the switch type is configured, the dialog box for the first telephone number appears.8. Enter the first telephon

Configuration using a Macintosh computer 5-5The ISDN Setup applicationThe ISDN Setup application has four configuration windows: Easy Setup, Advanced, U

1-1 Chapter 1Introduction The Netopia  ISDN Modem is an external, stand-alone, ISDN terminal adapter. Using Integrated Services Digital Network (IS

5-6 Netopia ISDN Modem User’s GuideThe Easy Setup windowThe Easy Setup window appears when you first open the ISDN Setup application. Use this window t

Configuration using a Macintosh computer 5-7Note: You can use the ISDN Setup utility for both the Netopia ISDN Modem Model 411 and 412. The two models

5-8 Netopia ISDN Modem User’s GuideNote: If you want to change the settings displayed in the window to the settings currently defined in the Netopia IS

Configuration using a Macintosh computer 5-9The Advanced windowThe Advanced window contains three main areas: B Channels Enable Multilink PPP Serial

5-10 Netopia ISDN Modem User’s GuideB Channels The B Channels area lets you select options for your two ISDN B channels.Data Rate. Choose the B-channe

Configuration using a Macintosh computer 5-11V.120 Frame Type. The V.120 Frame Type pop-up menu lets you choose either I or UI as the V.120 frame type.

5-12 Netopia ISDN Modem User’s GuideEndPt ID Class. The Endpt (Endpoint) ID Class pop-up menu lets you choose the method by which an Endpoint ID is as

Configuration using a Macintosh computer 5-13CD Control. Use the CD (Carrier Detect) Control pop-up menu to control how the modem handles the carrier s

5-14 Netopia ISDN Modem User’s GuideThe Utilities windowYou can use the Utilities window to do the following: Test the ISDN switching connection to t

Configuration using a Macintosh computer 5-15Note: When you enter diagnostic mode, you cannot perform other tasks, such as quitting the program or acti

1-2 Netopia ISDN Modem User’s Guide Netopia ISDN Modem features You can use the Netopia ISDN Modem to dial into any ISDN-compliant terminal adapter o

5-16 Netopia ISDN Modem User’s GuideThe Modem View windowThe Modem View window displays detailed information about the ISDN modem’s current configurati

Configuration using a Macintosh computer 5-17The default view of the Modem View window displays the following information: Firmware version number Sw

5-18 Netopia ISDN Modem User’s GuideSaving and loading modem settingsYou can save the current modem settings to a configuration file. This allows you to

Configuration using a Macintosh computer 5-19Note: You can read a saved configuration file using a text editor such as SimpleText or Notepad. However, if

5-20 Netopia ISDN Modem User’s GuideQuitting the ISDN Setup applicationAfter you’ve configured your ISDN modem:1. Choose Quit from the File menu. If yo

6-1Chapter 6Advanced FeaturesThis chapter illustrates how to use the advanced features available in your Netopia ISDN Modem. This chapter covers the f

6-2 Netopia ISDN Modem User’s GuidePlacing calls using AT commandsYour communications software can communicate with the Netopia ISDN Modem using stand

Advanced Features 6-3Using data compressionCompression is a method of reducing the size of data without losing any of the information. Models 412 and

6-4 Netopia ISDN Modem User’s GuideUsing Multilink PPPThe Netopia ISDN Modem supports Multilink PPP, which can link the two ISDN B channels and allow

Advanced Features 6-5By default, the ISDN modem makes calls using the 2 B channels. Note that there may be cost implications to the use of two B chann

Introduction 1-3 Farallon support Netopia Care  Service Program that includes 30 days of toll-free telephone technical support, lifetime technic

6-6 Netopia ISDN Modem User’s Guide S register 82 stores the Multilink Endpoint Identifier Class value. Valid class values are listed in Appendix A, “

Advanced Features 6-7Note: You cannot use CHAP when you make Multilink PPP calls. CHAP is disabled by default, so this should not be a problem. Howeve

6-8 Netopia ISDN Modem User’s GuidePlacing a Toll Saver callThe Toll Saver feature allows you to place a data call using a voice channel, thereby savi

Advanced Features 6-9Optimizing serial port performanceThe serial port speed of most PC and Macintosh computers limits the computer’s maximum data tra

6-10 Netopia ISDN Modem User’s GuideAbout autobaudAutobaud automatically detects your computer’s serial port current data rate, up to 115.2 Kbps (auto

Advanced Features 6-11Using the analog device portsIf you have analog touch-tone telephones, answering machines, fax machines, external analog modems,

6-12 Netopia ISDN Modem User’s GuideReceiving analog callsThe Netopia ISDN Modem can receive incoming analog calls, such as calls from an ordinary fax

Advanced Features 6-13Call routing to the analog device portsBecause ISDN supports two independent B channels, you can use each channel separately. Yo

6-14 Netopia ISDN Modem User’s GuideIf both ports are selected for a telephone number, incoming calls ring devices attached to both ports simultaneous

Advanced Features 6-15Phone Number and Port SelectionsAnalog Port Receiving CallPhone #1 Phone #2Phone #1 Port 1 Port 2Phone #2 Port 1 Port 2Cal